Support center

GETTING STARTED & COMMON QUESTIONS

Polish Rummy support

A few answers to help you get going. If you’re still stuck, send us a note.

What is the difference between Solo and World?

Solo runs locally with computer opponents. World uses the online game service and Apple Game Center, supporting one to four human players with computer players filling the remaining seats.

How do friends join a game?

Choose World and create a room. For a game with multiple humans, share the six-character room code privately with the people joining. Each person uses Game Center to join from the app.

How do I take a deuce from the table?

During any player’s turn, select a deuce marked WILD on the table. If you hold the card it represents, the app will offer Take the Deuce. A deuce taken from the table can only be played during your own turn.

What happens if a player disconnects?

A World game pauses when a human player stops responding. Wait for them to reconnect, or choose Use AI for their seat. AI takes that seat for the remainder of the current server session.

How do I report a problem with a game?

Include the eight-character support code when available, the app version, and what happened. Do not send passwords, Apple credentials, room credentials, or screenshots showing private hands.

Let’s work it out.

Include your device, app version, and a short description. Remove any private information from screenshots.

Email support